NASTY SCHOOL

I love a good challenge. Sometimes challenges make you figure out a puzzle, or conquer a task that you thought was enormous. The hardest challenge is to fight an entity (corporation or bank) for your rights or standing. It's like the old saying, fighting City Hall, when there's no intelligent life in the building.

Every person born in the United States is issued a Social Security number for two reasons, in my opinion. The first is to identify you from every other person in the country. The second is so big corporations, banks, or entities can treat you as just a number, not a person.

A PERSON can have hardships, obstacles, triumphs, rewards, feelings, explanations and/or truths that make circumstances individual to that person. As a number, entities can treat you with total disrespect, a needle in a haystack, or with downright contempt. The entity sees you as just another number in their computer, with no problems, no feelings, no right to disrupt their neat package you are grouped into in their world.

If you dare have a problem, or you call to get assistance, or challenge a decision, you can get treated with rudeness, stern warnings, threats, or even abuse. You are NOTHING to them, just a number. I am now convinced that some entities have a training class for certain department employees. It's called the "Nasty School" where employees are taught/trained to be rude, obnoxious, unfeeling, uncaring, firm, stern, threatening, and to make you feel like you are just a needle (an insignificant line) in their haystack (on their computer screen).

What happened to the days of Customer Service, when you could actually call the "help line" and get courteous HELP? It's gone forever in the abyss of BIG MONEY and CORPORATE GREED.